System Analyst

EOI Service Company prides itself on the quality and professionalism of our team members. We strive to be the employer of choice for those who work for us; a place where talented people choose to work, invest their time and energy, and feel a sense of personal achievement, satisfaction, and individual purpose.

The System Analyst will partner with cross-functional teams to support the systems and operational processes by advising best practices, recommending process improvements and implementing system enhancements that advance the goals of the business.

Locations: Chicago, IL & Santa Ana, CA

Responsibilities:

  • Support Selerix technology implementations
  • Manage client import/exports, payroll/carrier files, and discrepancy reports
  • Provide on-call technical support and responses to inquiries regarding EDI vendor feeds
  • Actively solve data production technical problems, working to reduce future technical errors by partnering with team members to discuss actionable resolutions
  • Routinely conduct an analysis of data transactions
  • Work with third-party compliance approval
  • Quality and control management of Selerix
  • Training client HR partners on Selerix software and processes
  • Maintain Selerix system for accuracy
  • Audit excel and text files

Qualifications:

  • 5 – 10 years of directly related experience
  • Bachelor’s Degree or it’s equivalent in education or related experience
  • Knowledgeable in Visual Basic scripts but not limited to that language
  • Familiarity with standard concepts, practices, and procedures within the benefits management and administration industry
  • Excellent communication, project management, time management, planning, organization, and multitasking skills
  • Exceptional customer service with internal and external team members and clients involving email, phone and in-person communications
  • Proficiency in Microsoft Excel, Microsoft Access, and Word
  • Proven analytical, evaluative, and problem-solving abilities
  • Keen attention to detail

Please email your resume to ccruz@eoiservice.com to be considered for this position.

If you would like to discuss a specific case or have questions about our services, please call (800) 229-4364 or email info@eoiservice.com.